CRM and Customer Data Manager

We are working with an exciting and much loved leisure, entertainment and hospitality, based in Hertfordshire. They are a dynamic team, with a strong presence across the UK and Canada. With over 1700 employees, they're the market leader by some distance in their sector, offering a day/evening that people of all ages can enjoy.

They're a great company to work for, with a fun and vibrant culture, replicating the customer experience they strive to offer. They've got some huge growth plans, with new sites on the horizon and a new product roll out. So, it’s a very exciting to join their growing and dynamic marketing team!

They are on the lookout for a talented individual to spearhead our customer relationship management (CRM) and marketing efforts.

The role:

This is a brand-new role in the team, where you’ll play a pivotal role in shaping the customer acquisition and retention strategies. Reporting directly to the Head of Marketing, you'll bring a proven track record in managing CRM, customer data, and email marketing to drive forward their approach. Your ability to drive efficiency and engagement through data-driven approaches will be crucial in propelling the business forward.


Required Experience:

  • Degree educated or equivalent experience.
  • Strong understanding of CRM concepts, strategy, and best practices.
  • 3+ years of experience in a similar role in e-commerce, including line management.
  • Passion for CRM and marketing automation systems.
  • Proficiency in analytics platforms such as Google Analytics.
  • Excellent data literacy and MS Excel skills.
  • Experience managing external agencies and budgets.

Desirable Experience:

  • Experience with CDPs like Bloomreach.
  • Knowledge of digital marketing channels and HTML.
  • Marketing qualification or multi-site e-commerce experience.

This role offers a genuine opportunity for growth and development within a vibrant and rewarding environment. If you're ready to make an impact, I want to hear from you.

If you have the required skills, please email me your CV to find out more/discuss: 

Premier Resourcing UK Ltd is a specialist Marketing, PR & Creative Recruitment Consultancy. We encourage equality, diversity, and inclusion in our workplace. We strive to make sure the Marketing and PR industry reflects the diverse and vibrant world around us. Our mission is to recruit diversity from minority groups, regardless of race, gender, ethnic origin, disability, or sexual orientation. We are committed to educate and promote inclusion & diversity across all sectors we recruit in.